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Shipping & Returns

Zhendeshousale.com ships all orders within 48 hrs of the time that the order is placed and ships to most countries of the world. All weekend or holiday orders are shipped on the next business day.

 

The product can be shipped to USA, Canada, Colombia, Mexico, Peru, United Kingdom, Spain, Ireland, France, Austria, Finland, Greece, the Netherlands, Norway, Russia, Australia, New Zealand, Singapore, Malaysia, South Africa and UAE etc, please contact us for more exact delivery if you are not from above country

 

All orders will be sent via EMS and HongKong Post, EMS takes about 5-7 days and HongKong Post costs about 15-20 days delivery, orders from countries that EMS doesn’t direct will be shipped by HongKong Post

 

The goods will be delivered to your door by local Post Office, please make sure your address is complete and there is somebody sign the goods, if you can’t sure whether you can sign it by yourself or not, please leave message when you place the order.

 

Generally, if the goods is attempted delivery at first time, the Post Office will leave a notice, please do according to the notice to pick up your goods as soon as possible to avoid it being sent back after 5 days, we are not responsible for goods returned due to uncompleted address and nobody sign it

 

We will send you a tracking number email, please make sure your email address is correct, please check your spam box when finding tracking number, the email may goes there

 

USPS: 5-7 working days, door to door, can be tracked, For USA customers only

USPS: http://www.usps.com/shipping/trackandconfirm.htm?form=global

 

EMS:  5-7 working days, door to door, can be tracked;

EMS: http://www.ems.com.cn/english-main.jsp

(Click the verification code box, it will display some digits and input those to trace your order)

 

HK Post: About 20 working days, door to door, can be tracked

HK Post: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

 

Return Policy

 

If you are not satisfied with our products, please contact us via our contact information and explain the matters of your situation, we accept return approval for below reason

 

1. Dissatisfaction

2. Received Damaged goods

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